Live now · Built in Britain

Never miss a customer call again.

Poppy is the AI receptionist for UK service businesses. She answers 100% of your calls, books your quotes, and fills your diary while you stay on the job. Every call captured. Every customer looked after.

Book your free setup call → See how it works

✓ No card needed ✓ Cancel anytime

24/7 Always answers

£79 Starts from /mo

New call answered Booking confirmed · Just now

+£1,240 This week from saved calls

9:41 •••

Today's calls

4 handled by Poppy whilst you worked

Sarah Mitchell 2:14 PM

Wants a quote for a new boiler at her flat in Clapham. Available Thursday afternoon.

Quote requested

James Patel 11:47 AM

Booked in for a service next Tuesday at 10am.

Appointment booked

Linda Hayes 9:23 AM

Asked about pricing for a small bathroom job. Will call back tomorrow.

Message taken

Tom Reilly 8:02 AM

Emergency callout — leak under kitchen sink. Transferred straight to you.

Urgent transfer

This is not a basic answering service

What Poppy can do for your business.

Poppy actively works for your business. She books jobs, takes payments, qualifies leads, sends quotes by text, transfers urgent calls live to you. All while you stay on the tools, in the chair, or under the bonnet.

Books appointments straight into your calendar. Customers self-book without you lifting a finger. Your diary fills while you're on the job.
Takes deposits live on the call. Cash in the bank before they hang up. No more chasing for payment after a no-show.
Texts quotes, links and pricing mid-call. Customers leave the call with a written quote, brochure, or payment link in their hand. Conversion shoots up.
Transfers urgent calls live to you. Emergencies hit your phone immediately. Routine enquiries get booked in. You stay focused on the work.
Sounds like a real UK receptionist. Warm British voice, natural conversation, no robotic tone. Most callers won't notice she's AI until you tell them.

Filters spam, sales calls and time wasters. Only real opportunities reach you. No more interrupting your day for double glazing pitches.
Texts you a full summary the moment a call ends. You know who called, what they need, and what's been booked, before they've even hit the road home.
Handles unlimited calls at once, 24/7. Three calls at the same time? No problem. 3am Sunday? She's there. Bank holidays? She's there.
Records and transcribes every call. Full paper trail for every conversation. Search any call in seconds.
Trained on your business, by us. We build her bespoke for your services, prices and team. She sounds like part of the crew from call one.

Poppy dashboard on laptop and mobile, showing today's calls, bookings and revenue tracking for a UK service business

Click to Save Money → Listen to Poppy Now →

Hear Poppy in action

Listen to Poppy deal with a call and this is just a tiny part of what she can do.

A real call, unedited. A customer rings to book a quote with one of our decorator customers. Watch how Poppy handles it from hello to goodbye, then imagine her doing the same for your business.

Inbound call

Dave Thompson

07700 900 123 · Sevenoaks

0:00

0:00 1:08

Headphones recommended. Watch the transcript light up as she talks.

Poppy

Thanks for calling Davies Decorators. My name's Poppy. Just a heads up, I'm an AI receptionist, but talk to me like you would a human. So how can I help you today?

Dave

Hiya, yeah. I'm looking to get a couple of rooms painted. Um, can someone come and give me a quote?

Poppy

Of course. Whereabouts are you based?

Dave

In the Sevenoaks area.

Poppy

Great. And what rooms are we looking at?

Dave

It'll be the lounge and the hallway, just the walls and the ceiling.

Poppy

Got it. Mark's got a couple of slots available for a quote visit. Thursday at ten AM or Friday at ten AM. Which works better for you?

Dave

Can we go with Friday ten AM?

Poppy

Perfect. Can I grab your name, mobile number, and the full address, please?

Dave

Okay my name is Dave Thompson. Mobile number is 07700900123. And the address, 14 Oak Lane, Sevenoaks, TN13 2AB

Poppy

Thanks Dave. Just to confirm, you're booked in with Mark for Friday at ten AM. He'll send you a confirmation text shortly. Anything else I can help you with?

Dave

No, that's great. Cheers.

Poppy

Thanks Dave, speak soon.

Dave

Bye.

Poppy

Goodbye.

No agents. No call centre. No script. Just Poppy, answering your phone like she's part of the team.

The problem

Right now, you've got three bad options.

Every UK service business owner faces the same dilemma when the phone rings. None of them are good for your business.

Drop everything and answer

Stop the job, leave the customer in front of you, take a call that's probably someone trying to sell you something. Repeat 30 times a day.

Let it ring out to voicemail

Nobody leaves messages anymore. They just ring the next plumber, salon or letting agent on the list. That's a £200 job gone in 8 seconds.

Pay £300+ for a call centre

Long contracts, setup fees, £2 per minute overages, and operators who've never heard of your business. There has to be a better way.

How it works

Book a call. Live in 48 hours.

You don't lift a finger. We learn your business on a quick call, build your bespoke Poppy, then she's answering for you. Three steps from first call to live phone.

Book your 15-minute setup call

Pick a slot that suits you. On the call we'll learn your business, your services, your availability and the kind of calls you want Poppy handling. No website? We'll build you one for £99.

We build your bespoke Poppy

Inside 48 hours we configure her with your custom greeting, your services, your FAQs, your booking rules. We test her end to end so she sounds like part of your team from call one.

Forward your calls and she's live

You forward your existing business number (we'll show you exactly how, takes 2 minutes). Every call after that is Poppy's. You get a text and email summary the second each caller hangs up.

Pricing

Honest pricing. No surprises.

One flat monthly fee. No setup costs, no contracts, no per-minute overage charges that double your bill. Cancel anytime.

Starter

For solo tradespeople and small businesses just getting started.

£ 79 /month

✓ 250 minutes of calls included
✓ Custom greeting and FAQs
✓ Spam and sales call filtering
✓ Instant text and email summaries
✓ Call recordings and transcripts
✓ UK-based phone number

Get Poppy Starter →

Pro

For growing businesses that need Poppy to take action, not just messages.

£ 179 /month

✓ Everything in Starter, plus:
✓ 750 minutes of calls included
✓ Appointment booking (Google Calendar, Calendly)
✓ Live call transfers to your team
✓ Send pricing and links by text mid-call
✓ Priority support

Get Poppy Pro →

Business

For multi-team operations. Bespoke onboarding by the founder.

£ 349 /month

✓ Everything in Pro, plus:
✓ 1,800+ minutes of calls included
✓ Personal onboarding from the founder
✓ Bespoke setup configured for your team
✓ Priority direct support
✓ First access to new features as they ship

Get in touch →

Frequently asked

Questions, answered.

Everything you need to know before giving Poppy a try.

Will Poppy actually sound like a real person?

Yes. Poppy uses the latest voice AI technology and sounds genuinely human — warm, natural and professional. Most callers don't realise they're speaking to AI. The best way to find out for yourself is to give the trial number a ring during your free trial.

Do I need to change my business phone number?

Not at all. You keep your existing number. We'll walk you through setting up call forwarding so that when you don't answer (or you're out of hours), the call routes to Poppy. Takes about two minutes to set up.

What happens during the 7-day free trial?

You get full access to all features with 50 minutes of free calls. No credit card required to start. If you decide Poppy's not for you, just walk away — there's nothing to cancel and no obligation. If you love it, pop your card details in to keep going.

What if a call needs a real person?

Poppy can transfer calls to you or your team in real time when something needs human judgment — emergencies, complex complaints, or callers who specifically ask for you. You stay in control of when transfers happen.

What happens if I go over my minutes?

We don't charge eye-watering overage fees like the old call centres do. If you regularly use more than your plan, we'll suggest upgrading to the next tier — that's it. No £2-per-minute charges, no surprise invoices.

Is my data safe and GDPR-compliant?

Yes. Poppy is fully GDPR-compliant, registered with the ICO, and all call data is encrypted both in transit and at rest. We follow UK data protection law to the letter, including handling consent for call recording.

What kind of businesses does Poppy work for?

Pretty much any UK service business that takes phone calls — plumbers, electricians, salons, dental practices, vets, letting agents, accountants, law firms, cleaners and more. If your customers ring you to book, ask questions or get quotes, Poppy can help.

What if I don't have a website?

No problem. We can build you a clean one-page website for just £99 if you're a Poppy customer (it'd cost £399 standalone). Includes hosting at £9/month so it stays online, plus your services, contact details, areas covered and a proper enquiry form. Takes us 48 hours. See website options →

Can I cancel any time?

Yes. No contracts, no notice periods, no exit fees. Cancel from your dashboard whenever you want and you won't be charged again.

Never miss a customer call again.

Today's calls

What Poppy can do for your business.

Listen to Poppy deal with a call and this is just a tiny part of what she can do.

What's your phone actually costing you?

Right now, you've got three bad options.

Drop everything and answer

Let it ring out to voicemail

Pay £300+ for a call centre

Book a call. Live in 48 hours.

Book your 15-minute setup call

We build your bespoke Poppy

Forward your calls and she's live

Honest pricing. No surprises.

Starter

Pro

Business

Questions, answered.

Stop missing calls. Start winning customers.